FAQ       - Questions 1.               Is       it secure to order from this site? 2. Do       you keep my personal information? 3. Do       you sell or trade any of my information? 4. When       will my credit card be charged? 5. Has       my order been shipped? 6. How       do I track my order? 7. I       forgot my account password. How do I retrieve it? 8. What       is your return policy? 9. How       do I find a product? 10. How       do I navigate through the site? 11. How       can I get information about your company? 12. How       do I contact you?                                                                                                                                                                                                            Answers 1. Yes.       Our shopping cart processes all the information by using the latest security       technology: SSL 128-bit encryption.               2. Yes,       your personal information is securely stored in our Ecommerce database with       the same SSL 128-bit encryption. You have the option to make this information       available for future orders when logging in, so that you do not have to       type it again when you come back and shop from us.               3. Absolutely       not: We do not sell, trade, or share any of your information with anyone       under any circumstances. Click here to review our       Privacy Policy.               4. Credit       cards are charged at the time of the order, before the order is shipped       out. You will receive notification by e-mail if the payment was approved.               5. You       can check on the status of your order by clicking on Order       Status or by clicking on the link on your order confirmation e-mail       to review your order.               6. If       a tracking number is assigned to your order, you can track the order by       logging in to the Order Status and reviewing       your order.               7. If       you forgot your password, you can retrieve it by clicking on the Forgot       Password link on the Order Status page or       during the checkout process while placing a new order.               8. Our       return policy is available on the Terms of Sale       agreement.               9. There       are various ways of finding a product. You can browse our online store through       categories by clicking on the main menu button links to find what you are       looking for, you can also click on 'Search' and type a search term related       to what you are looking for and all corresponding results will be displayed.               10. There       are links and buttons on the site to get you where you want to go. Products       are available from the main menu and under the "Products" button       link, you can also view informational web pages that we have set up so you       can get some information on our company and our products.               11. Information about our       company is available on the About Us page.               12. Our contact information       is provided on our Contact Page.