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FAQ
      - Questions
1.
      

      
Is
      it secure to order from this site?
2.Do
      you keep my personal information?
3.Do
      you sell or trade any of my information?
4.When
      will my credit card be charged?
5.Has
      my order been shipped?
6.How
      do I track my order?
7.I
      forgot my account password. How do I retrieve it?
8.What
      is your return policy?
9.How
      do I find a product?
10.How
      do I navigate through the site?
11.How
      can I get information about your company?
12.How
      do I contact you?






  
    
  
  
    
    
  
  
    
    
  
  
    
    
  
  
    
    
  
  
    
    
  
  
    
    
  
  
    
    
  
  
    
    
  
  
    
    
  
  
    
    
  
  
    
    
  
  
    
    
  
Answers
1.Yes.
      Our shopping cart processes all the information by using the latest security
      technology: SSL 128-bit encryption.


      

      
2.Yes,
      your personal information is securely stored in our Ecommerce database with
      the same SSL 128-bit encryption. You have the option to make this information
      available for future orders when logging in, so that you do not have to
      type it again when you come back and shop from us.

      

      
3.Absolutely
      not: We do not sell, trade, or share any of your information with anyone
      under any circumstances. Click here to review our
      Privacy Policy
.

      

      
4.Credit
      cards are charged at the time of the order, before the order is shipped
      out. You will receive notification by e-mail if the payment was approved.

      

      
5.You
      can check on the status of your order by clicking on Order
      Status
or by clicking on the link on your order confirmation e-mail
      to review your order.

      

      
6.If
      a tracking number is assigned to your order, you can track the order by
      logging in to the Order Status and reviewing
      your order.

      

      
7.If
      you forgot your password, you can retrieve it by clicking on the Forgot
      Password link on the Order Status page or
      during the checkout process while placing a new order.

      

      
8.Our
      return policy is available on the Terms of Sale
      agreement.

      

      
9.There
      are various ways of finding a product. You can browse our online store through
      categories by clicking on the main menu button links to find what you are
      looking for, you can also click on 'Search' and type a search term related
      to what you are looking for and all corresponding results will be displayed.

      

      
10.There
      are links and buttons on the site to get you where you want to go. Products
      are available from the main menu and under the "Products" button
      link, you can also view informational web pages that we have set up so you
      can get some information on our company and our products.

      

      
11.Information about our
      company is available on the About Us page.

      

      
12.Our contact information
      is provided on our Contact Page.

      

      


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